Customs Information

International Shipping

Import Duties, Fees, and Taxes

Our items are generally not taxed in most countries. Due to the complexity of international tax laws, the following are not included in the total price: customs fees, taxes, and other expenses. Payment of these additional expenses is the responsibility of customers upon receiving the package and we are in no way responsible.

Delays in delivery may occur if your package is randomly selected by your country's customs office for inspection. We have no control over the process or additional charges associated with the delivery and importation of your order into your country. We do not benefit in any way from these charges.

Please note that it is your responsibility to obtain any necessary governmental permission and/or documentation for import approval, as well as to verify and pay all import charges including duties, fees, and taxes. *Please contact your local post office or customs office for more detailed and precise information on taxes.

Customs clearance: Pick-up may be required due to customs clearance quarantine depending on the country and customs office.

NOTE: Returns, refund or exchanges due to complaints about extra taxes during the clearance process will not be accepted.

Customs Duty

Customs duties are a type of tax on cross-border goods that are collected by customs as government revenue and to protect local industries.

Most countries have their own duty-free allowance. If goods value does not exceed the duty-free allowance, customers do not need to pay the customs fees.

Some countries may have import taxes and it is the customer's responsibility to pay for these taxes (where applicable). Unfortunately, we are unable to advise customers on how much these will be, so please ensure to consult your own country’s import tax policy.

Step 1: Determine the duty percentage rate on the goods you’re shipping. This rate varies depending on the destination country. To find it, visit the customs or trade tariff page on the government website of your destination country. You can usually search for duty rates using an HS code or product description.

Step 2: Calculate the duty on your shipment. Once you have the rate, you can calculate the duty amount on a shipment. Add up the goods’ value, freight costs, insurance, and any additional costs, and multiply the total by the duty rate. The result is the amount of duty you’ll need to pay Customs for your shipment.

(Value of Goods + Freight Cost + Cost of Insurance + Additional Costs)
* Duty Rate = Total Duty Amount

Step 1: Determine the sales tax (VAT) rates of the destination country. VAT is a sales tax that applies to the purchase of goods and services and must be fulfilled by buyers.

Step 2: Calculate the Value Added Tax. To calculate the VAT of a shipment, add up the goods’ value, freight costs, insurance, import duties, and any additional costs. After, multiply the total by the destination country’s applicable VAT rate.


Every package delivered internationally goes through customs. This process may take up to 7 days.

Customers will be charged an amount for the original shipping plus returning fee if the packages are rejected for any reason at all. 

We are a registered business in Korea and we operate in accordance to Korean export laws. We do not condone undervaluing/under-declaring the price of the items as that is illegal and will be regarded as smuggling by any countries. Likewise, we are not able to declare items as 'gifts' for the sole purpose of avoiding import taxes.