MONSTA X - 2022 MX AGENT OFFICIAL MD

2022 MONSTA X 6th Official Fanclub! MONBEBE Fan-Concert Official MD [MX AGENT] is now available for pre-order.

100% Official MONSTA X Product

Ships Worldwide via DHL / FedEx

Pre-Order Period: ~May 3rd, 2022 (11:59 PM KST)

Release Date: June 20th, 2022

Item Info:

- T-Shirt (Free Size): 100% Cotton

- Photocard Set (7EA): 62*88mm

- Tin Case Photocard Set
1 Tin Case + 3 Photo Frame + 7 Photocards
Case: 95*72*21mm, Frame & Photocard 62*88mm

- Postcard Set (10EA): 142*210mm

- Photocard Album (32P) + 1 Photo Card (Random 1 out of 5)
115*155*35mm

- Photo Kit
1 Binder + 2 Mini Poster + 1 Sticker + 1 ID Picture Set + 1 Photocard
Binder: 238*303mm, Poster: 210*297mm, Sticker: 100*140mm, ID Picture Set: 115*107mm, Photocard 62*88mm

- Magnet Set (5EA)
Magnet: 36*50mm, Steel Board: 140*150mm

- Door Sign: 180*150mm

- Acrylic Kit: 160*160mm
3 Stand + 7 Keyring + 2 Baal Chain

- Wappen Badge (Illustrated By MONSTA X): 30*53MM

- Multi Pouch: 225*300MM

- Cereal Bowl (Illustrated By MONSTA X): 180*180*95mm / 900ml

- Tray (Illustrated By MONSTA X): 230*165mm

- Slipper (Designed By MINHYUK) + 1 Photo Card + ID Picture 
*M Size 235~255mm, L Size 260~280mm

- Pouch (Designed By KIHYUN) + 1 Photo Card + ID Picture 
220*150*85mm / Corduroy

- Scarf (2EA) (Designed By HYUNGWON) + 1 Photo Card + ID Picture 
600*600mm

- Wide Pants (Designed By JOOHONEY) + 1 Photo Card + ID Picture 

- Robe (Designed By I.M) + 1 Photo Card + ID Picture 

Shipping

1. Processing: Upon your placement of an order, please allow 1 to 3 business days for the system to process it. Cancellation would not be possible after we process your order. It must be requested immediately after receiving an order confirmation email. 

2. Inspecting and Packaging: We offer 100% guaranteed authentic items to our customers. Before we dispatch your order, we inspect and package every item to provide it in pristine condition. This step may take up to 3 to 10 business days. 

3. Shipping: We always try our utmost to provide the fastest and the most trustworthy shipping service for our customer satisfaction. Our primary courier is FedEx and DHL Express. Shipping generally takes 3 to 5 business days worldwide, but there can be unexpected delays due to unpredictable weather conditions or the current COVID-19 pandemic. 

4. Tracking: Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. Please allow 1 to 3 days for the tracking to be updated, but if there is no update after 3 days after receiving your tracking information, please contact us immediately, then we will conduct an investigation right away.

Shipping Delays and Possible Failed Delivery

There might be shipping delays if your package is subjected to customs clearance. Also, you are liable for submitting the correct shipping address (English only), full name (no initials), and phone number. We are not responsible for undelivered packages due to errors made.

Additional Notes:

• Occasionally, all or part of an order may be canceled. Order canceling usually occurs because of one of the following reasons:                            

  1. Out of stock items

  2. Problems with processing payment information

  3. Problems with a shipping address

  4. Duplicate orders                                                                                  

  If your order is canceled, you'll receive an email explaining the details. You won't be billed for any canceled items.

• For high-demand products, there could be unexpected delays.

• If your order includes a pre-order item, the whole package will only be shipped out once pre-order items are available.

• Editing orders (remove, add) should be done within the next 24 hours after the order has been successfully placed.